Trading name

Idea Atelier operates online under the legal entity name Idea Atelier LLC.

Customer support

Email: support@idea-atelier.com
Phone: +19299973736

Our travel desk usually replies within 1–2 business days.

Registered address

Idea Atelier LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States

Nature of business

We curate travel packages and getaways — hotel or tour blocks, transport where listed, partner vouchers, and itinerary materials. After you pay, confirmations and trip documents are sent by email (and secure links where partners require them). Printed welcome kits or courier delivery apply only when a package explicitly says so.

Policies

• Terms of service
• Refund & cancellation policy
• Privacy policy
• Travel documents & delivery

Regulatory & dispute resolution

Depending on where you live, you may have mandatory consumer rights that cannot be waived. Nothing on our site limits those rights where applicable.

If you are in the European Union, you may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. We are not obliged to participate in alternative dispute-resolution procedures before a consumer board unless required by law in your country.